Singles can complain about a certified matchmaker or dating coach for misconduct.

However, please note that we do not assist with membership refund requests as the determination of refunds is based on the terms outlined in the membership contract signed between the client and the company. We are unable to intervene in the terms of a legally binding agreement.

If you are a client filing a complaint against a certified matchmaker/dating coach, please fill up the form above and we will reach out to you within 1 – 3 working days.